This privacy policy applies to information processing activities that occur when you visit the GuanDong XXX website, submit inquiry forms, contact us, request technical documents, or use other online functions of this website.

By using this website or submitting information to us, you acknowledge the information handling practices described in this policy. This website is mainly intended for B2B business visitors, including pharmaceutical companies, research institutions, CDMOs, CROs, API importers, and raw material distributors.

When you submit an inquiry, contact form, or technical document request, we may collect the following information:

• Name, company name, company website, country or region
• Business email, phone or WhatsApp, company type
• Products of interest, estimated purchase quantity, requested technical documents
• Intended use or project description, message content
• Source page, language version, submission time, IP address, browser type, device information, and User Agent

We do not actively ask you to submit identity documents, bank card information, personal health information, patient information, or personal drug-use information through the website.

We may use collected information to:

• Respond to your B2B inquiry
• Confirm target products, sourcing scenario, and document needs
• Provide product communication, technical document lists, and follow-up business suggestions
• Maintain customer communication records
• Improve website content, language versions, and user experience
• Conduct basic security, anti-abuse, and spam submission checks
• Meet applicable legal, compliance, or internal business record requirements

We do not use submitted information for consumer-facing drug promotion, patient guidance, or personal drug-use advice.

This website may use cookies or similar technologies to support normal website operation, language selection, visit statistics, form security, and user experience improvements.

If Google Analytics, advertising pixels, online customer service, CRM, email systems, or other third-party tools are added in the future, we will update this policy according to actual use and explain the relevant tools and data use.

If your browser supports cookie management, you may disable or delete cookies as needed. Disabling cookies may affect some website functions.

We do not sell your personal information or business contact information.

Where necessary, we may share limited information with website hosting and server providers, email delivery providers, CRM or customer management tools, form security, anti-spam or log analysis tools, and service providers that support technical maintenance, data storage, or business operations. These providers should process information only within the scope required to provide the relevant services.

We retain relevant information only for as long as necessary to achieve the purposes described in this policy. Inquiry, contact, and business communication records may be retained for a reasonable period for customer service, business follow-up, internal records, and compliance review.

If you wish to delete or update relevant information, you may submit a request through the Contact page.

We take reasonable technical and organizational measures to protect submitted information, including access permission controls, server security configuration, data backup, log review, and admin account permission management.

However, internet transmission and electronic storage cannot be guaranteed to be absolutely secure, so we cannot promise that any transmission or storage method is completely risk-free.

Depending on applicable law, you may have the right to request access, correction, deletion, restriction of processing, or objection to processing of your personal information. You may also ask us to stop using your contact information for further business communication.

To exercise relevant rights, please contact us through the Contact page or the business email published on the website.

Because we serve international B2B buyers, information you submit may be processed on servers, by service providers, or in business systems outside your country or region.

We take reasonable measures, where applicable, to protect information security during cross-border processing.

This website is not directed to children, patients, or individual consumers. We do not actively collect children's information, patient health information, or personal drug-use information.

If you submit such information by mistake, please contact us for deletion.

We may update this privacy policy from time to time. Updated versions will be posted on this page and take effect from the date of publication.

You are encouraged to review this page periodically for the latest information handling rules.

If you have questions about this privacy policy, personal information processing, data deletion requests, or use of business contact information, please contact us through the Contact page or the business contact details published on the website.

You may also review the Terms or submit a B2B inquiry.